Refund policy

Our return policy is straight forward, contact us within 45 days of receiving the order if you are unsatisfied with it. All returns are FREE and we will provide a return label via email.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.

To start a return, you can contact us at info@elogiofashion.com and we will be happy to provide you return instructions. Items sent back to us without first requesting a return will not be accepted.

Refunds 
Once your return is approved and we have received your item(s), a full refund will be issued on your original payment method. You can expect the funds to be in your account within 3-7 business days.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.